hero_pattern.png

FAQ

Frequently Asked Questions

“Does my child need to be at the appointment?”

Yes! Unless otherwise stated by the physician, the child should be in attendance at all appointments, whether in-office or virtual.

Parking

Please arrive in the area 15-20 minutes prior to your appointment time to find parking, as our parking lot availability is limited. 

·  If you are able to get a parking spot and are early for your appointment, please wait in your car and only come into our office one minute prior to your appointment time. 

·  If the small parking lot at the rear of our office building is full,  you will have to look elsewhere in the area:

  • Street parking on Prospect Street

  • Southlake Regional Health Centre parking garage: enter/exit the parking garage on Prospect Street (our office is located across the street and slightly south of that entrance/exit)   

 Please note:  Due to the current COVID-19 pandemic, we ask that only one parent and the patient come into the office for the appointment.